Mahalo Health

Unifying Physical + Behavioral Health

Integrated, team-based care with patient-centric BHI workflows.

Mahalo's Behavioral Health Integration solution helps healthcare providers deliver coordinated care that addresses both physical and mental health needs, improving outcomes and patient satisfaction.

Behavioral Health Integration dashboard

What is Behavioral Health Integration?

Understanding the CMS structure and reimbursement opportunities

BHI Definition & Structure

Behavioral Health Integration (BHI) is the systematic coordination of general and behavioral healthcare. This approach integrates primary care services with the identification, treatment, and management of behavioral health conditions like depression, anxiety, and substance use disorders.

The Centers for Medicare & Medicaid Services (CMS) has established specific codes and requirements for BHI services, recognizing the importance of addressing behavioral health as part of comprehensive patient care.

Key Components of BHI:

  • Care management services
  • Regular patient monitoring
  • Brief interventions
  • Referral to behavioral health specialists when needed
  • Systematic use of validated screening tools
  • Team-based approach to care

CPT 99484 & Collaborative Care

CMS reimburses for BHI services through several CPT codes, with 99484 being the general BHI code and 99492, 99493, and 99494 covering the Collaborative Care Model (CoCM).

99484
General BHI services (min. 20 minutes per month)
99492
CoCM initial 70 minutes
99493
CoCM subsequent 60 minutes
99494
CoCM additional 30 minutes

Mahalo's platform helps you track time spent on BHI services, document interventions, and ensure compliance with all CMS requirements for these codes, maximizing your reimbursement opportunities.

How Mahalo BHI Works

A comprehensive approach to integrated behavioral health care

Mental Health Screening Tools

Implement validated screening tools like PHQ-9, GAD-7, and AUDIT to identify patients who may benefit from BHI services.

Mental health screening tools
Behavioral care manager

Assigned Behavioral Care Manager

Designate a care manager to coordinate BHI services, monitor patient progress, and facilitate communication between providers.

Shared Care Planning Engine

Create and manage integrated care plans that address both physical and behavioral health needs.

Learn more
Shared care planning

Conditions Supported

Comprehensive support for a wide range of behavioral health conditions

Depression

Comprehensive screening, monitoring, and management of depression using validated tools like PHQ-9.

Anxiety

Tools and workflows for identifying and managing anxiety disorders using GAD-7 and other validated measures.

Cognitive Decline

Screening and monitoring for cognitive impairment and dementia, with tools for caregiver support.

Diabetes + Mood

Integrated management of diabetes and co-occurring mood disorders, addressing the bidirectional relationship.

Substance Use

Screening, brief intervention, and referral to treatment (SBIRT) for alcohol and substance use disorders.

Chronic Pain

Integrated approach to managing chronic pain and associated behavioral health conditions.

Integrated Modules

Mahalo's BHI solution integrates seamlessly with our other care modules

Patient Engagement

Engage patients in their behavioral health care with digital tools, educational resources, and self-monitoring capabilities.

Learn more Patient Engagement
Digital self-assessment tools
Educational resources
Secure messaging

AI Health Insights

Leverage AI to identify patterns, predict risk, and personalize behavioral health interventions.

Learn more AI Health Insights
Risk prediction
Treatment response analysis
Personalized care recommendations

Ready to Integrate Behavioral Health?

Implement our BHI solution and provide comprehensive care that addresses both physical and mental health needs.

Have questions about Behavioral Health Integration?

Visit our comprehensive FAQ page to learn more about BHI billing, CoCM vs BHI, and implementation.

View BHI FAQs